TurnKey customers receive support via live chat and priority email for the life of their subscription.
Live chat is available Monday through Friday, 7 a.m. to 3 p.m. PST/PDT (UTC/GMT-5). Response time on emails is within one business day.
Forum access is also included for those more comfortable in that environment.
Equity customers receive support through our forums. Forum submissions receive a response within 2 business days.