Support Policy

  •  
  •  
  •  
  • Education  
  • Forum Support  
  • Email Support  
  • Live Chat Support  
  • TURNKEY WEBSITE
  • Website With IDX
  • EQUITY THEMES
  • Build Site Yourself

TurnKey Websites

TurnKey customers receive support via live chat and priority email for the life of their subscription.

Live chat is available Monday through Friday, 7 a.m. to 3 p.m. PST/PDT (UTC/GMT-5). Response time on emails is within one business day.

Forum access is also included for those more comfortable in that environment.

Equity Themes

Equity customers receive support through our forums. Forum submissions receive a response within 2 business days.

Retired Products:

Continued support for past products.

Equity Install

After the initial 30 days, support is provided through the forums with the standard 2 business day response time.

Listing Templates

Listing Template customers receive support through our forums. Forum submissions receive a response within 2 business days.

Choose The Best

Looking for the best support and learning resources in WordPress for real estate?

Our sales team is available Monday through Friday, 6 a.m. to 4 p.m. Pacific Time.